Ordering
Call 1.800.872.5666 24 hours * Order online www.portchatham.comPayment Methods: Visa, Amex, and MasterCard. Checks are not accepted.
Shipping
Days : Monday – Thursday.
Turn around: ** : Pre-paid in stock orders placed by 11am PST, ship within 2 business days (unless otherwise specified by customer). Orders after 11am and on the weekends ship within 3 business days.
Important: We cannot guarantee ability to change or halt orders same day of shipping.
We ship FEDEXonly
Ground shipping $5 flat fee per delivery address to ship 1 or 100+ non-perishable items in the continental U.S (no P.O. boxes or APO’s). Items arrive within 10 business days.
2-Day air just $24.95 for perishable orders valued up to $99.99 per delivery address in the continental U.S.. Orders over $100, charged 25% order value. Items arrive within 6 business days.
*(Alaska, Hawaii and Puerto Rico, add $10 per address).
Delivery policy: FedEx will drop and release Portlock packages to destination without signature receipt.
Please make sure your recipient is in town when sending Portlock gifts. Not responsible for delivered items
stolen, incorrectly addressed or where recipient is unavailable.
WHERE WE SHIP: Throughout the continental United States. We do not currently deliver to P.O Boxes,
APO’s or International destinations.
Expedited Options
FedEx Overnight Air ----- $39.95 per delivery address for product order value up to $99.99.*
*Orders exceeding $100 product value per delivery address are charged 40% order total.
* Alaska, Hawaii and Puerto Rico this method not available.
Items arrive within 3 business days.
FedEx Saturday Air ----- $59.95 per delivery address for product order value up to $99.99*
* Orders exceeding $100 product value per delivery address will be charged 60% of order total.
* Alaska, Hawaii and Puerto Rico this method not available
Items arrive on Saturday before 6pm.
Holiday shipping schedule and Helpful Ordering Guide:
After December 16th: Select economical FedEx 2-day air or 1-day air methods to guarantee delivery
before Christmas. Selecting ground service after December 16th will not guarantee delivery before Christmas.
Include a gift message on your order: Make sure your gift recipients know who sent them their gift.
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